Nonprofit Applications, Accounts & Profiles
- How are Nonprofit Profiles Verified?
- Step-by-Step: How To Request Donations from Companies on DonationMatch
- What Types of Organizations Are Eligible to Secure Donations Through DonationMatch?
- How Long Does It Take for a Nonprofit Profile to Be Verified?
- What Does It Cost for My Nonprofit to Use DonationMatch?
- I work with more than one nonprofit. How do I add another nonprofit profile to an existing login?
Event Listings
- What do I do if an event I posted on DonationMatch is canceled?
- How Do I Handle a Postponed/Rescheduled Event on DonationMatch?
- How Can I Make My Event Stand Out to Potential Donors?
- What Do I Do If I Have Trouble Copy and Pasting My Event Description?
- Why Does It Say My Event is "Past Deadline"?
- What Happens to My Requests When I Reach My Free Account Limit?
Donor Companies & Donations
- Why am I unable to request a donation from a specific company?
- How Long Does It Take Companies to Respond to My Requests?
- Does DonationMatch Provide Donation Receipts?
- What do the donation statuses mean?
- How are companies on DonationMatch vetted?
- What are Consignment items, and how can they elevate your fundraising events?
Upgrade FAQ's
- Does the Pro VIP yearly upgrade cover all the organizations linked to my email, or just one profile?
- Will I see more potential donations if I upgrade?
- Where Can I Get a Copy of the Receipt for My Upgrade?
- What Kind of Advice Can I Get From My One-on-One Event Expert Call?
- After I Upgrade, How Do I Resend Requests That Were Put on Hold?
- How Do I Export My Donation Data?
General Questions
- How Does DonationMatch Work for Nonprofits?
- What Does the "Oops, something went wrong" Error Message Mean?
- What Is The Difference Between a Free and Upgraded Nonprofit Account?
- Where do I find my referral code and referral link?
- Privacy
- How Do I Refer Businesses to DonationMatch?