Donor Companies & Donations
- Why am I unable to request a donation from a specific company on DonationMatch?
- How Long Does It Take Companies to Respond to My Requests?
- Does DonationMatch Provide Donation Receipts?
- What do the donation statuses mean?
- How are companies on DonationMatch vetted?
- What are Consignment items, and how can they elevate your fundraising events?
- What Do I Do if I Have Trouble Downloading a Certificate?
- What Do I Do With Items I Could Not Auction or Use at My Event?
- Why Was My Request Canceled?
- Do Companies Have Access to My Contact Information?
- How Many Offers May a Free Nonprofit Account Accept?
- What Should We Do if a Company Closes?
- How Do I Know When My Donation Will Be Shipped?
- Is It An Organization's Responsibility to Provide a Donation Receipt to Donors?
- What kinds of costs could be associated with donations?
- How Many Potential Donor Companies Will I Have Access To Inside DonationMatch?
- Which Companies are on DonationMatch?
- How Do I Ask a Company a Question About a Listed Item?
- How Do I Accept an Item Offered to Me?
- I've Been Approved to Receive an Item. What Does a "Pending Receipt" Status Mean?
- How Do I Cancel a Donation to My Event?
- Why Can't I Find and Request Products That I Know Others Have Received Through DonationMatch?
- What Does a "Canceled" Item Status Mean?
- How Can I Get More Donations?
- How Do I Know the Retail Value of a Product Received?
- How Do I Thank Companies From Whom I've Received Donations Through DonationMatch?
- An Item I Saw Before Is No Longer Showing Up in the "Find Donations" Catalog. What Happened?