In an ideal world, companies would have unlimited resources to be able to donate items at no cost. Unfortunately, this is not always the case, and we see an increasing number of companies needing to offset some of the costs associated with donating items to nonprofits--postage/shipping, ticketing fees, wholesale pricing, consignment pricing (collected only when item sells), and printing. Some companies would not be able to donate at all without it.
If there is any cost to the nonprofit related to receiving or fulfillment of a donation found on DonationMatch, the company is required to disclose this in their item's Description or Special Instructions so that organizations can take this into consideration prior to requesting or accepting the item.
When making decisions about donations and costs, we encourage you to evaluate whether the item(s) can bring enough value to justify the fee and/or whether you have options to secure similar items at a potentially lower cost. In reality, it is very difficult and rare to have all-inclusive vacations, tickets to high-demand and sold-out performances, priceless collectibles, and unique services outright donated (lucky you, if you have these!) The ability to secure such items at a reasonable price could still leave enough room to be profitable and offer unique packages others don't.