We're so glad you're joining us! This article covers key considerations and tasks when companies switch to DonationMatch for handling in-kind donations and marketing opportunities more efficiently and effectively.
Once your company profile is set up, our team will be right there to help you transition smoothly. Here's all it takes:
- Check your ApproveForGood renewal date so you know when to give notice and avoid overlap.
- Export your AFG donation records and send them to DonationMatch — we'll import your history to make identifying duplicate requests and organizations you've donated to in the past easier from day one. Key fields to include: EIN/Tax ID, event/request date, approval/decline status; helpful, but not required, are organization name and donated item(s).
- Create a donation listing — describe what you typically donate, the quantity, its value, a description, and any restrictions. You'll also set eligibility criteria (cause category, event type, demographics, etc.) and delivery method (e-certificates, barcoded tickets, shipment, or pickup). Already use a ticketing or POS system? Let us know which, and we'll integrate our systems, if possible, for seamless fulfillment.
- Update your website donation request link with your DonationMatch referral link so new requestors land in the right place. (Find it in the "Received a Request Letter?" email.)
- Give your team and frequent partners a heads up that requests should go through the new DonationMatch link on your website. Use the "Received a Request Letter?" option on your dashboard for anything that comes in through other channels.
- Review requests and fine-tune your criteria, filters, and messaging — then you're off and running! Don't forget to cancel or give notice of non-renewal to AFG.
Our team is here every step of the way — don't hesitate to reach out to your Account Liaison or Support@donationmatch.com. We can't wait to get started with you!